Study: Poor Grades for Collaboration Tools

It’s essentially a simple concept: when you have more and more teams, spread out over multiple locations – maybe even divided by international borders – who need to work together, powerful collaboration tools simply have no alternative. Especially if you want to improve speed and efficiency. In a current study in the English-speaking world, however, employees gave these kinds of collaboration tools poor grades.

 

Four Percent Say “no”

The survey “Collaboration Trends and Technology” by Dimensional Research on document sharing platforms provides specific numbers. The study’s authors asked 753 employees in Canada, the USA, and Great Britain about their experiences with such tools. They found that not even one in twenty enjoys using the tools available at their place of employment.

 

Younger Employees are More Demanding

On the contrary: almost 60 percent are extremely unsatisfied with the tools. Younger colleagues, who have grown up with mobile apps or who simply maintain a lifestyle permeated by technology, are even more fed up with tools they see as unproductive: 71 percent of participants were particularly unsatisfied.

 

Shadow IT Favored

This leads to a problem: when employees view the employer’s tool as insufficient, many sidestep it in favor of other solutions – which is where shadow IT comes into play. 16 percent of those questioned even used solutions from the public cloud not authorized by their employers.

 

A Solution á la EASY

Would a similar study in Germany bring similar results to light? Perhaps – shadow IT is a major topic here in our country as well. But at least here there’s a solution to the problem, and it’s available scaled to work for any size of company. After all, collaboration was one of the most important items on the agenda when developing the EASY ECM Suite, which is currently celebrating its market launch – and it shows.